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Guests are responsible for arranging special air travel related service requests such as, advance seat assignments, in-flight meal requests, wheelchairs and any other airline services. Holland America Line and its onboard staff are not able confirm flights from on board our vessels. Given the current global travel and health environment, all booked guests are strongly encouraged to purchase travel insurance prior to departure to protect against losses. For eligible guests, CPP Platinum insurance that provides a broad range of benefits, including for COVID-19-related expenses, subject to the plan terms. Guests can also purchase third-party travel insurance as well and should check with the provider for specific details on their coverage terms and policies.
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Any additional information concerning currency restrictions, please contact the customs agency in their country. In collaboration with the Port of Dover, Fred Olsen Cruise Lines enhances its 2024 cruise packages with free parking and onboard credit. Smoking generally is not allowed in indoor areas on Holland America ships, including cabins and cabin balconies. Designated smoking areas are available outdoors and in specific areas of the casinos on select ships.
Is cruising good for families with children?
Customs pays particular attention to cameras (including special lenses and video equipment), binoculars, radios, laptop computers, foreign-made watches and other similar appliances. Customs officials will not be available at the ship during check-in to register valuables. At the end of your cruise, you will be able to retrieve a final statement from Navigator, and your card will be charged only for the actual amount of your purchases. Refunds for purchases of onboard products and services will be credited to your onboard account whether purchased prior to or during your cruise.
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Shirts/cover-ups and footwear are always required indoors.Most evenings smart casual attire is appropriate. To meet this requirement, we must have the necessary information in our records at least 90 minutes prior to departure. Guests who wait to check in at the terminal risk being unable to sail even if they arrive at the terminal before the vessel leaves. With daily news stories of delayed and canceled flights, lost baggage, and travelers stranded overseas in the middle of a natural disaster, it's ... However, you might get more value out of one of TPG's favorite credit cards for booking cruises. The line's ships operate on a cashless system whereby passengers link a credit card or sum of cash to their room keycards, which can then be used to charge onboard purchases.
What about cruising for children with special needs?
You'll find Holland America ships in almost every corner of the world at some point during the year, operating itineraries that are unusual in their diversity of routes and specific port calls. Not during the day, but most Holland America Line evenings are designated as smart-casual, so swimsuits, flip-flops, shorts and tank tops are not permitted in any of the restaurants. The line does have more formal evenings (how many depends on how long a sailing you're on) called Gala Nights calling for gala attire.
Our websites follow the official guidance of the World Wide Web Consortium’s Web Content Accessibility Guidelines (WCAG). To ensure our websites are as easy to use as possible we incorporate assistive technology including Accessible Rich Internet Applications (ARIA). Guests must be 21 years of age or over to purchase or consume alcohol onboard. For voyages that depart from and return to Australia and/or New Zealand, Europe, China, Hong Kong, Singapore or Taiwan, this policy applies to guests 18 years and older. For Voyages that depart from and return to Japan, this policy applies to guests 20 years and older.
Yes, we offer supervised, age-appropriate games, sports and activities on board for kids and ‘tweens while teens can enjoy an exclusive venue and special events. Guests can purchase and connect to satellite internet 24 hours a day on each ship in the Holland America Line fleet, either by accessing our wireless network or utilizing the workstations located in the Explorations Café. Internet Plans vary in price to accommodate individual needs and are interchangeable between the workstations in the Explorations Café and your wireless device. The number of Dressy Nights on your cruise depends upon the duration of the voyage.
Holland America Line is not able to arrange for wheelchair assistance at airports or train stations. The ship's estimated arrival time at the port of disembarkation is shown on your cruise itinerary. On the last night of your cruise you will need to place your baggage outside your cabin before you retire. Please make sure that the appropriate baggage tags are affixed to your baggage, because the tags include your departing flight information.
A — It is a requirement that each guest complete the Online Check-in process and review the cruise contract to access his or her Express Docs. Q — What if I do not have an email address or do not wish to provide my email address? A — In order for us to provide notification that your Express Docs are ready, all guests must provide their email address to register & complete their online check-in. The credit card on file and payment day of the month can be updated at any time. You have the option to choose what day of the month you would like your credit card to be charged. Your credit card will automatically be charged each month on that day, and you will receive an email confirmation.
Marella Dream was built as Homeric in 1986 before moving to Holland America as Westerdam in 1988. A notable ship in the post-war era was the fifth Rotterdam, launched in 1959. She was one of the first North Atlantic ships equipped for two-class transatlantic crossing and one-class luxury cruising. Follow the steps listed in our Prepare for Your Cruise Checklist to get ready for your cruise vacation.
Two Holland America workers who died on cruise were allegedly caught in steam blast - New York Post
Two Holland America workers who died on cruise were allegedly caught in steam blast.
Posted: Mon, 25 Mar 2024 07:00:00 GMT [source]
Luggage Direct is available in selected departure ports and for selected ships, detailed below. Once onboard, a letter explaining the eligibility requirements will be sent to you. Throughout your cruise vacation, you may enjoy delicious and innovative menus across a broad range of dining venues.
Tours are booked and paid with a credit card and a confirmation will be sent to your email address. We do not require that our Guests participate in a baggage service, however for your convenience we do offer two recommended options for luggage delivery services. Parents and guardians are responsible for deciding whether or not minors under age 16 are allowed to go ashore without adult supervision. If you want to permit a minor traveling with you to go ashore without an adult companion, please discuss this in advance with the ship's Security Officer so that they can make a notation of this in our gangway control system software. Absent this approval, our security personnel will generally prohibit minors from leaving the ship without an adult companion although we cannot provide absolute assurances in this regard. It is ultimately the responsibility of parents and guardians to ensure that minors traveling with them act in accordance with their instructions.
While not a full-service hospital, the Medical Center is well equipped to handle most emergencies, as well as routine medical procedures. No-host mini-bars can be found in every stateroom onboard Eurodam, Nieuw Amsterdam, Noordam, Oosterdam, Westerdam and Zuiderdam and in the verandah stateroom category and higher for all other ships. Please contact the ship’s Medical Center for any medication requiring refrigeration.
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